| Introduction
and Aims of the course
The communication of the heritage and the cultural tourism projects has
become in the last years one of the most relevant areas of work in the
territorial cultural development. The strategic definition of these projects
conveys a reflection on identity and its communication, a reflection on
the construction of the heritage and a reflection on the ways of valorising
and communicating these resources.
The aim of this course is to give the management tools and
the strategies for communication in the area of heritage and cultural
tourism. The contents are completed by a series of practical cases shown
by their main managers. During the course the students will receive the
applied education in carrying out the follow-up of the management process
of a real or simulated project in cultural tourism or in dynamization
of the heritage.
In the cultural policies the role of culture has been defined
as an economic dynamisation device. The possibilities of tourism as a
social and cultural dynamiser for the inhabitants of a specific area are
still to define. How its communication has to take place is still to define
too. The using up of the model “sun and beach tourism” suggests
a new scene where culture and cultural heritage have a new main role.
The dynamization of heritage and active culture conveys
a set of ideas that become essential in organising consensus and social
cohesion. Past, identities, tradition or collective memory are key aspects
in the preservation of the creative diversity in a development environment.
Cultural tourism is mainly a proposal to attract visitors but it is also
a local development strategy.
There is an increasing need of professionals with
the following characteristics: professionals that master the tools in
tourist project management; professionals who have a strategic vision
of development at an economic, social and cultural level; professionals
that have enough tools for communication in these specific areas.
Profile
Bachelors of journalism, audiovisual communication, advertising.
Bachelors of arts, anthropology, sociology or similar studies willing
to acquire knowledge about production, management and communication in
cultural tourism and heritage.
Tourism and culture management professionals willing to specialise in
the field of cultural tourism and dynamization of the heritage art history.
| Syllabus |
Credits |
| General framework
and terminological definition
1.- Theoretical background of interpretation
and cultural criticism
Culture, terminological definition. Culture as a classification
system.
Culture as a social activity text. Myth, ritual and costum. Symbol
and context. Social action is symbolic action.
2.- Background and heritagization strategies
The social construction of the heritage. Definition of popular culture,
tradition, identity, heritage, memory… The invention of tradition.
Heritage as an hegemonic strategy. Identity and globalisation. The
natural heritage.
3.- Background and strategies of the
cultural policies in the area of the heritage
Theoretical referents of the cultural management. Legal and economic
bases of culture. Democracy and cultural democratisation. Specificities
of the cultural product. Institutional frames and agents of the
cultural policies at a European, state, autonomic and local level.
4.- Tourism, identity and public space
Culture, communication and social interaction. Anthropological reflection
on tourism. Cultural criticism on tourism. Community and otherness.
Creative diversity. Definition of the public space.
5.- Economic structure and dynamics of
the tourist market.
Structure and dynamics of the sector. The agents. Institutional
frames and policies that support tourism. The tourist market. Future
perspectives of the sector.
6.- Research techniques
Qualitative research methods. Field study. Definition of the project.
Documentation. Organization of exhibitions. Quantitative research
methods.
7.- Conclusions and tutorials of the first
part
|
5 |
| Strategy and project
definition
8.- Management of the cultural organisations
Business strategies. The company as a system. Service management.
Culture as a product. Company planning. Internal management and
follow-up and monitoring elements.
9.- Cultural and tourist marketing
Marketing concepts and modalities of marketing in different scopes
of application. Market, profile, customer and satisfactions studies.
Management of information. Fidelisation strategies and public maintenance.
10.- Strategies in the scope of the ethnological
heritage
Traditional culture in the rural and industrial scopes. Traditional
holiday calendar. Eco-museums and local museums. Heritagization
of holidays and professions. Alimentation, sport and industrial
heritage.
11.- Tourism strategies in the culture
scope
Revalorization of the heritage in the cities. Exhibitions, centenaries
and thematic years. Urban Itineraries. Markets and fairs. Alimentation,
sport and industrial heritage. Tourism, cooperation and Third World.
12.- Strategic Planning in territorial
development
Planning in a complex, open and dynamic environment. Diagnosis and
strategic positioning. DAFO analysis. Elaboration of strategic plans.
Definition of the ends and the mission. Different strategies for
different environments and demands.
13.- Conclusions and tutorials of the second
part |
5 |
Actions: Production and communication
14.- Design and montage of exhibitions
in the heritage scope
Conservation, cataloguing and documentation. Design and montage
of exhibitions. Devices and systems of presentation and exhibiting.
15.- Production of happenings and festive
events
Analysis of the production process. Artistic direction and technical
production. Main operator and professions. Illumination, sound system
arrangements and safety.
16.- Cultural project communication
The communication process. Communicative identity. Communication
strategies. Campaign organisation. Elements, actions and supports.
Protocol and public relations. The plan of means.
17.- Conclusions and tutorials of the third
part. Conclusions of the course |
3 |
| Practical cases and visits |
4 |
Practical cases and visits
During the course and inserted with the lessons we suggest
a series of experiences or practical cases. The aim of these sessions
is to illustrate the development of real cases from a practical approach.
We will invite the person in charge in each of the cases.
Some of these presentations will take place during
the visit to the facility. The visits will take place during the teaching
hours if possible. For two of the visits outside Barcelona we will need
to increase exceptionally the amount of school hours.
All of the hours of the visits are considered school hours (that is to
say, credits of the course). They will take place on Saturday.
Practical paper
Each student will have to carry out the follow-up of a cultural
tourism or heritage project. The project can be fake or a project that
gas already been developed. This project will start by the second part
of the course.
In each block the student will have to prepare one of the
phases of production. We have planned spaces for the recapitulation and
collective revision of the projects. The project will follow a pattern
provided by the course coordinators all along the project. The students
will have continuous contact with the teachers. The conclusions and the
personalised tutorials of each block will be the tools for the follow-up
of the project. A final presentation of the project will lead to the evaluation.
Professors
Lluís Calvo,
PhD in cultural anthropology, manager of the Revista d’Etnologia
de Catalunya , Vocal of the Consell Assessor del Patrimoni Cultural Català
(Culture Department of the Generalitat de Catalunya), in charge of the
Inventory of the Ethnologic Heritage of Catalonia (1993-1997) and collaborator
of the Facultat de Comunicació Blanquerna (Universitat Ramon Llull)
Lluis Anyó,
Bachelor in History and Geography, specialty in cultural anthropology,
Universitat de Barcelona. Teacher at the Facultat de Ciències de
la Comunicació Blanquerna (Universitat Ramon Llull). Specialist
in anthropology and communication. Coordinator of the Postgraduate Course
on Production and Communication at the Facultat de Ciències de
la Comunicació Blanquerna.
Marc Roig,
bachelor of geography and history, specialty in cultural anthropology,
Universitat de Barcelona. Complementary studies in cultural management
at Universitat Dauphine, Paris X. Postgraduate Course on Production and
Communication at the Facultat de Ciències de la Comunicació
Blanquerna. Producer and manager of many cultural events in Barcelona.
Jordi Marti,
bachelor of Education Science, gerent manager of the Institut de Cultura
of the Council of Barcelona.
Jordi Pardo,
manager of the Museum of Design of the Council of Barcelona. Former manager
of the heritage complex of the ruins of Empúries.
Manel Delgado,
PhD in Social Anthropology, teacher of Social Anthropology at Universitat
de Barcelona and member of the research team on public spaces Institut
Català d’Antropologia (Catalan Institute for Anthropology).
Joan Bestard,
PhD in Social Anthropology, professor of Social Anthropology at Universitat
de Barcelona.
Jordi Busquet,
PhD in Sociology and bachelor of Economic Science, specialty in culture
sociology. Professor at the Facultat de Ciències de la Comunicació
Blanquerna (Universitat Ramon Llull).
Carles Fargas,
gerent of Fargas-Garau Ass. Teacher of the master on museology and management
of the cultural heritage at the Universitat de Barcelona. Advisor of the
Inventory of the Ethnologic Heritage of Catalonia of the Generalitat de
Catalunya.
Carles Garcia,
anthropologist and master in museology and management of the heritage
at the Universitat de Barcelona. Advisor of the Inventory of the Ethnologic
Heritage of Catalonia of the Generalitat de Catalunya.
Marta Comas,
anthropologist and persona in charge of the immigration area of the Fundació
Jaume Bofill. Advisor of the Ipec and the CERC of the Diputació
de Barcelona.
Antoni Laporte,
bachelor of Economic Sciences, manager of Artimetria.
Octavi Bono,
Gerent of the Patronat de Turismo de la Costa Daurada, Diputació
de Tarragona.
Llorenç Prats,
PhD in cultural anthropology. Teacher at the Universitat de Lleida.
Mª Jesús Buxó,
PhD in cultural anthropology. Professor at the Universitat de Barcelona.
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